We Offer Amazing Configuration, Reporting, Training, And Customization That Institutionalize PPM In Your Organization
WorkOtter Services Include
WorkOtter customers enjoy unlimited, free, monthly updates to their software. We update the user’s guide, home page, and our website the week prior to monthly upgrades and hosted/enterprise customers can test on a test site prior to any upgrades.
- No charge upgrades
- Test site access
- Hosted/Enterprise can skip a month
The WorkOtter User’s Guide has everything you need to understand how to setup, use, and secure your WorkOtter PPM system. We update it every month to make sure you can take advantage of the latest features.
- Online and linked to WorkOtter
- Includes data model (for reporting)
- Searchable and printable
Private Cloud Services
WorkOtter is hosted in a top tier, all steel frame, secure building. It is one of the largest facilities in the central United States. We designed our own cloud once we realized that public commercial clouds were slower, less secure, and more susceptible to performance issues.
WorkOtter utilizes banking grade, non open source SSL encryption and is SOC2 (formerly SSAE -16 and SAS70) and U.S. Department of Commerce Safe Harbor Certified. We use only Oracle database services for further security, performance and up-time.
As good as WorkOtter is, our personal support is better. You may not think that is very important if you are researching vendors, but we (and our customers) assure you – your implementation depends as much on the software features as the company that stands behind it.